Frequently Asked Questions

Menuza is an all-in-one digital menu and restaurant management platform designed for restaurants and cafes. It lets you create QR code menus, manage orders, run campaigns and track customer reviews — all from a single powerful dashboard, with no technical knowledge required.

You can try Menuza for 7 days completely free with no limitations. No credit card is required at signup — you only need to enter payment details when you decide to subscribe. When your 7-day trial ends, your account will not automatically convert to a paid plan.

After signing up, you create your menu by adding categories and products in your dashboard. You can add product images, descriptions and prices. Once your menu is ready, Menuza automatically generates a unique QR code for you to download and place on your tables. The whole process takes about 5 minutes.

No. Customers simply scan the QR code with their smartphone camera and the menu opens directly in the browser. Compatible with all modern smartphones including iOS and Android.

Menuza currently supports Turkish, English, Azerbaijani, Russian, Georgian and German. Additional languages can be added on request — just contact us.

Menu updates are instant. When you edit a product or add a new one in the dashboard, the change is reflected in real time for all customers. No printing or distribution delays.

Yes, our Premium plan supports multiple branches. Each branch can have its own menu, QR code and analytics. Manage all branches from one dashboard and compare their performance.

Download your QR code as a high-resolution PNG or PDF from the Menuza dashboard, then print it at any print shop or attach it to table stands.

Customers create orders from the menu; the order arrives via WhatsApp or directly in your dashboard. Track orders on the kitchen screen and mark them as ready or delivered. Advanced order management features are available on Pro and Premium plans.

Menuza accepts credit cards, debit cards and popular digital payment methods for subscription payments. Contact our team for information about in-restaurant payment integrations.

Yes. Export order data, analytics reports and customer statistics in CSV or Excel format. Available on Pro and Premium plans. Your data always belongs to you.

Menuza is cloud-based, so an internet connection is needed for customers to view the menu. However, caching mechanisms keep the menu accessible during brief outages. You also won't be able to access the dashboard without internet.

Contact us via WhatsApp, email or the contact form on our website. Premium plan users benefit from priority support and typically receive a response within 2 hours. Basic support is free for all plans.

You can cancel any time with no cancellation fee or long-term commitment. After cancellation you retain full access until the end of your current billing period. You can download your data for 30 days after cancellation.

All data is transmitted with SSL/TLS encryption and stored on servers protected by industry-standard security protocols. Your data is never sold to third parties. We are fully compliant with GDPR and local data protection regulations.